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IT Bug Tracking

IT Bug Tracking is a vital process for software development teams that involves identifying, investigating, and resolving software bugs in a timely manner.

Workflow template includes the following steps

Step 1 — Bug Identification

This is the initial stage where bugs in the software are identified during testing or by user feedback.

Due Date

Output Field Conditions

Step 2 — Bug Classification

Once identified, bugs are classified based on their severity, frequency, and impact on the software's functionality.

Output Field

Step 3 — Bug Assignment

The classified bugs are then assigned to the relevant team or individual for investigation and resolution.

Due Date

Output Field Conditions

Step 4 — Bug Investigation

The team or individual investigates the root cause of the bug and develops a solution.



Step 5 — Bug Resolution

The solution is implemented, and the bug is resolved. The software is then retested to ensure the bug has been adequately fixed.

Output Field

Step 6 — Bug Tracking

The status of the bug, from identification to resolution, is tracked and documented for future reference.

Due Date

Output Field Conditions

This workflow template can be used as is or edited, added to and expanded upon. You can delete steps you don’t need or add steps specific to the operations of your company.

Streamline your business process by deploying our library workflow template
and then customizing it to best meet your needs

The Purpose of IT Bug Tracking

In the ever-evolving world of software development, bug tracking plays a pivotal role in ensuring the delivery of high-quality software products. The IT Bug Tracking process is designed to streamline the identification, investigation, and resolution of software bugs both pre and post-deployment. It involves a systematic approach to detect glitches, classify them based on their severity, assign them to the relevant team, and track their resolution status. The process helps in maintaining a detailed record of all bugs, which can be referred to in the future for similar issues or for improving the software development process. The benefits of having the IT Bug Tracking process in place are multifold. It helps in enhancing the overall software quality by ensuring that all bugs are identified and fixed before the software reaches the end-user. The process promotes a collaborative environment where different teams work together to investigate and resolve issues. It enables the timely resolution of bugs, thereby reducing the downtime and increasing the software’s reliability. Moreover, the process provides transparency and visibility into the software development process, allowing stakeholders to track the progress and make informed decisions. The IT Bug Tracking process is therefore an essential component of any software development project, contributing significantly to its success.

Streamline your business process by deploying our library workflow template
and then customizing it to best meet your needs

Let Pneumatic Build a Unique Template for You

Pneumatic revolutionizes workflow management by leveraging AI to create custom workflow templates based on user-supplied prompts. Here’s how it works: you provide a brief description of the business process you need. Pneumatic’s AI algorithms analyze the prompt to understand the requirements, and specific tasks involved. Within minutes, a bespoke workflow template is generated in perfect alignment with your specific needs and requirements.

With Pneumatic’s AI-powered workflow template generator, you can engage in full-fledged business process discovery: just describe what’s going on at your company and Pneumatic will formalize it for you as a workflow template.

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You can further customize the generated workflow template by inviting team members and assigning tasks to them, setting deadlines for each workflow and task, and adding conditions and variables to direct the flow of execution and information through each workflow.

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