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Incoming Net Promoter Scores

Manage all your NPS scores, send emails and ask for feedback using the Pneumatic's Incoming Net Promoter Scores template.

Workflow template includes the following steps

Step 1 — Record NPS Score

Record the customer's NPS score and other relevant information.

Due Date

Output Field Conditions

Step 2 — Send Email

Send an email to the customer thanking them for their feedback and asking for further comments if necessary.

Output Field

Step 3 — Analyze Feedback

Analyze the feedback received and identify areas of improvement.

Due Date

Output Field Conditions

Step 4 — Implement Changes

Implement changes based on the feedback received to improve customer satisfaction.



This workflow template can be used as is or edited, added to and expanded upon. You can delete steps you don’t need or add steps specific to the operations of your company.

Streamline your business process by deploying our library workflow template
and then customizing it to best meet your needs

The Purpose of Incoming Net Promoter Scores

The Incoming Net Promoter Scores process is an integral part of any business that values customer feedback and satisfaction. It is a system that allows businesses to manage all their Net Promoter Scores (NPS), send emails, and ask for feedback. This process is designed to help businesses understand their customers’ loyalty and satisfaction.

The benefits of having this business process are manifold. Firstly, it provides a structured way to collect and manage NPS scores, which are a crucial indicator of customer satisfaction and loyalty. The scores help businesses identify areas where they excel and areas that need improvement. Secondly, the process allows businesses to send emails to customers, thus fostering open communication. By asking for feedback, businesses demonstrate that they value their customers’ opinions and are willing to make changes to improve their services.

Furthermore, the Incoming Net Promoter Scores process is a proactive approach to managing customer satisfaction. Instead of waiting for customers to voice their complaints or praises, businesses can actively seek their opinions. This approach not only helps prevent potential issues from escalating but also strengthens the relationship between the business and its customers.

Finally, the process is easy to use and can be customized to suit any business’s needs. With the Pneumatic’s Incoming Net Promoter Scores template, businesses can streamline their customer feedback management, thus saving time and resources.

Streamline your business process by deploying our library workflow template
and then customizing it to best meet your needs

Let Pneumatic Build a Unique Template for You

Pneumatic revolutionizes workflow management by leveraging AI to create custom workflow templates based on user-supplied prompts. Here’s how it works: you provide a brief description of the business process you need. Pneumatic’s AI algorithms analyze the prompt to understand the requirements, and specific tasks involved. Within minutes, a bespoke workflow template is generated in perfect alignment with your specific needs and requirements.

With Pneumatic’s AI-powered workflow template generator, you can engage in full-fledged business process discovery: just describe what’s going on at your company and Pneumatic will formalize it for you as a workflow template.

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for this business process based on your prompt

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You can further customize the generated workflow template by inviting team members and assigning tasks to them, setting deadlines for each workflow and task, and adding conditions and variables to direct the flow of execution and information through each workflow.

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