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Double Diamond Design Process

This process applies the renowned British methodology to analyze and execute your design workflow effectively and efficiently.

Workflow template includes the following steps

Step 1 — Discover

In this phase, you will conduct research to gather insights about the problem and the users. This could involve interviews, surveys, or other forms of user research.

Due Date

Output Field Conditions

Step 2 — Define

Here, you will analyze the insights gathered in the Discover phase and define the problem that needs to be solved. This is a crucial step in ensuring that the right problem is being addressed.

Output Field

Step 3 — Develop

In the Develop phase, you will generate ideas for potential solutions and prototype them. This allows for rapid testing and iteration, ensuring that the final solution is as effective as possible.

Due Date

Output Field Conditions

Step 4 — Deliver

Finally, in the Deliver phase, you will finalize the solution and prepare it for implementation. This could involve finalizing designs, preparing documentation, and planning for rollout.



This workflow template can be used as is or edited, added to and expanded upon. You can delete steps you don’t need or add steps specific to the operations of your company.

Streamline your business process by deploying our library workflow template
and then customizing it to best meet your needs

The Purpose of Double Diamond Design Process

The Double Diamond Design Process is a globally recognized approach for addressing complex problems and developing innovative solutions. It is divided into four distinct phases: Discover, Define, Develop, and Deliver. Each phase has its unique purpose and set of activities. The first two phases represent the problem space, where you explore an issue more broadly. The last two phases are the solution space, where you focus on detailed solutions. The benefits of this process are numerous.

Firstly, it encourages divergent thinking, which allows for the exploration of many different ideas before converging on the best one. This is particularly beneficial in the initial stages of a project when the scope and direction are still being defined. Secondly, it promotes a user-centric approach. By focusing on the user’s needs and perspectives, solutions are more likely to be effective and well-received. Lastly, it provides a structured yet flexible framework for design. This ensures a systematic approach to problem-solving while allowing for creativity and innovation.

The Double Diamond Design Process can be applied to a wide range of contexts, from product design to service design, and even organizational design. It is particularly useful in situations where a problem is poorly defined or where innovative solutions are required. With Pneumatic’s new Double Diamond Design Process Template, you can easily apply this methodology to your design workflow, ensuring an effective and efficient process.

Streamline your business process by deploying our library workflow template
and then customizing it to best meet your needs

Let Pneumatic Build a Unique Template for You

Pneumatic revolutionizes workflow management by leveraging AI to create custom workflow templates based on user-supplied prompts. Here’s how it works: you provide a brief description of the business process you need. Pneumatic’s AI algorithms analyze the prompt to understand the requirements, and specific tasks involved. Within minutes, a bespoke workflow template is generated in perfect alignment with your specific needs and requirements.

With Pneumatic’s AI-powered workflow template generator, you can engage in full-fledged business process discovery: just describe what’s going on at your company and Pneumatic will formalize it for you as a workflow template.

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You can further customize the generated workflow template by inviting team members and assigning tasks to them, setting deadlines for each workflow and task, and adding conditions and variables to direct the flow of execution and information through each workflow.

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