Process Street emphasizes ease of use and approachability whereas Cflow opts for a more classic BPM approach. Process Street offers a spreadsheet-like interface in which adding steps to your workflow feels like adding rows to a table. By contrast, Cflow gives you a full-fledged UML-diagram builder: that UML-like diagram you create is your workflow template that you can then run multiple individual workflows from.
Another less apparent but important difference is that in Process Street the entities you create are checklists rather than workflows by default: you have a list of tasks and when a new workflow is run, all the tasks get assigned to all the performers simultaneously. To achieve sequential assignment and execution of tasks, you have to manually designate one or several tasks as stop-tasks.
Cflow gives you sequential workflows by default with the option of adding parallel stages to them.
Familiar spreadsheet like interface
Advanced reporting capabilities
Powerful workflow template builder
Task assignment based on user role
Support for dynamic delegation of tasks
All workflows are checklists by default
Prices can be expensive for large teams
No free plan
No guest users
The interface can be confusing in places
Workflow Management Capabilities
Cflow offers proper sequential workflows out of the box: you design a workflow template as a UML-like diagram, add variables, and conditions to it, then run multiple workflows from each such template and by default, all tasks then get assigned sequentially: once a stage is completed, the workflow moves on to the next stage and the tasks at that stage get assigned to the relevant team.
To achieve the same sequential assignment and execution of tasks in Process street you have to jump through the additional hoop of manually designating some or all the tasks as stop-tasks, because by default your workflows in Process Street are actually checklists, in which tasks all get assigned simultaneously and can be completed in any order.
Arguably, this approach makes the system a little easier for entry-level teams, but it also makes Process Street a checklist management system with workflow management capabilities.
Task assignment and management gets handled automatically once a new workflow is run in both systems. The only difference is that if none of the tasks are designated as stop-tasks in the underlying template in Process Street, they will all get assigned simultaneously and your team will be able to complete them in any order.
Thus, Cflow gives you sequential, assembly-line handover of workflows from stage to stage out of the box. In Process Street, additional manual configuration is required to achieve the same effect.
Once everything has been configured the way you want, both systems handle task assignment automatically and both feature a section of the interface where users can see only their tasks.
Interaction with External Users
Process Street and Cflow offer public forms that enable external users to launch new workflows in the system.
However, Process Street also supports guest users, i.e. people who don’t have accounts in the system but who your users can still invite to view workflows, workflow runs and assign to tasks.
This feature adds more flexibility to the system and makes it better suited for closer collaboration and interaction with customers and other third parties.
Cflow relies heavily on third-party integration platforms such as Zapier. This approach covers the majority of customer needs and for the rest, there is the API.
Process Street offers more native integrations, as well as integrations through a slew of third party automation and integration platforms. Process Street clearly has an edge on this count.
Analytics and Monitoring
Process Street offers a reporting dashboard that displays key metrics and insights, helping users understand the performance of their workflows and make data-driven decisions.
Cflow offers built-in business activity monitors, dashboards, and reports. These features offer robust analytics and tracking of workflows, providing valuable insights into process efficiency and areas of improvement.
Process Street’s starting offer is $100 per 5 users and 10 guests per month or $1000 per year for the same package. This is for their Startup plan that has various restrictions, mostly in the support and services department.
Cflow’s starting price is a modest $12 per user per month for a minimum of 10 users, billed monthly. There are some other constraints in this ‘Happy’ plan, though: you’re limited to 20 processes, 10 dashboard reports and 10 table reports, still, you can get going for just $120 per month, or $840 for an annual subscription(it’s $7 per user per month if billed annually).
The two systems are fairly closely matched on price.
The two systems are fairly closely matched in terms of price. The only downside to Process Street is that you need to go through the extra-step of designating some or all of your tasks as stop-tasks to achieve sequential assignment and execution of tasks. Still, Process Street offers a very intuitive, easy-to-use interface, lets you invite guests to your tasks and workflows, and offers a broad array of integration solutions so you can easily make it an integral part of your existing software stack.
Cflow gives you assembly-line sequential workflows out-of-the-box, plus a very nice UML-like workflow template designer, but otherwise it offers a bit of a walled-garden experience: no guest users, fewer integration options.
Seeing how the two systems compete in roughly the same price range, our verdict is that Process Street, overall, offers more bang for your buck.