Cookie Policy

Cookies and other Identifiers consist of portions of code placed on the User’s device that assist the Owner in providing the Service according to the purposes described.

Some of the purposes for which Identifiers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

Activities strictly necessary for the operation of Pneumatic and delivery of the Service

Pneumatic uses Cookies or other Identifiers to carry out activities that are strictly necessary for the operation or delivery of the Service and, therefore, do not require Users to consent. Users can disable such Identifiers by modifying their browser or device settings as described in more detail within this document, but this may affect core operational functions or result in the unavailability of the Service.

  • Registration and authentication provided directly by Pneumatic

    By registering or authenticating, Users allow Pneumatic to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.

    Direct registration (Pneumatic)

    The User registers by filling out the registration form and providing the Personal Data directly to Pneumatic.

    Personal Data processed: address, billing address, city, company name, Cookies, country, county, email address, first name, house number, language, last name, number of employees, password, phone number, picture, profile picture, state, Tax ID, Twitter handle, Usage Data, User ID, various types of Data, VAT Number, website and ZIP/Postal code.

  • Managing landing and invitation pages

    This type of service helps with building and managing landing and invitation pages, i.e., pages for presenting a product or service, where you may add your contact information such as an email address.
    Managing these pages means that these services will handle the Personal Data collected through the pages, including Usage Data.

    Unbounce (Unbounce Marketing Solutions Inc.)

    Unbounce is a landing page management service provided by Unbounce Marketing Solutions Inc., that allows Pneumatic to collect the email addresses of Users interested in its service.
    Unbounce allows the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of the created landing pages.

    Personal Data processed: Cookies, email address and Usage Data.

    Place of processing: Canada – Privacy Policy.

    Ship by Product Hunt (PRODUCT HUNT, INC.)

    Ship by Product Hunt is a landing page management service provided by PRODUCT HUNT, INC., that allows Pneumatic to collect the email addresses of Users interested in its service.
    Ship by Product Hunt allows the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of the created landing pages.

    Personal Data processed: Cookies, email address, first name, last name, Twitter handle and Usage Data.

    Place of processing: United States – Privacy Policy.

Other activities

Basic interactions & functionalities

Pneumatic uses Cookies or other Identifiers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

  • Interaction with live chat platforms

    This type of service allows Users to interact with third-party live chat platforms directly from the pages of Pneumatic, for contacting and being contacted by Pneumatic support service.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

    Zendesk Chat (Zendesk, Inc.)

    Zendesk Chat is a service for interacting with the Zendesk live chat platform provided by Zendesk, Inc.

    Personal Data processed: address, company name, Cookies, country, Data communicated while using the service, email address, first name, last name, phone number and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

  • Interaction with support and feedback platforms

    This type of service allows Users to interact with third-party support and feedback platforms directly from the pages of Pneumatic.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

    Zendesk Widget (Zendesk, Inc.)

    The Zendesk Widget is a service for interacting with the Zendesk support and feedback platform provided by Zendesk Inc.

    Personal Data processed: address, company name, Cookies, country, date of birth, email address, first name, gender, last name, phone number, Usage Data and username.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

  • Tag Management

    This type of service helps the Owner to manage the tags or scripts needed on Pneumatic in a centralized fashion.
    This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

    Segment (Segment Inc.)

    Segment is a tag management service provided by Segment.io, Inc.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

Experience enhancement

Pneumatic uses Cookies or other Identifiers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.

  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of Pneumatic and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Wistia widget (Wistia, Inc.)

    Wistia is a video content visualization service provided by Wistia, Inc. that allows Pneumatic to incorporate content of this kind on its pages.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    YouTube video widget (Google LLC)

    YouTube is a video content visualization service provided by Google LLC that allows Pneumatic to incorporate content of this kind on its pages.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

  • Interaction with external social networks and platforms

    This type of service allows interaction with social networks or other external platforms directly from the pages of Pneumatic.
    The interaction and information obtained through Pneumatic are always subject to the User’s privacy settings for each social network.
    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
    It is recommended to log out from the respective services in order to make sure that the processed data on Pneumatic isn’t being connected back to the User’s profile.

    Twitter Tweet button and social widgets (Twitter, Inc.)

    The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

Measurement

Pneumatic uses Cookies or other Identifiers to measure traffic and analyze User behavior with the goal of improving the Service.

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Google Analytics (Google LLC)

    Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of Pneumatic, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    MixPanel (MixPanel)

    MixPanel is an analytics service provided by Mixpanel Inc.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    Twitter Ads conversion tracking (Twitter, Inc.)

    Twitter Ads conversion tracking is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on Pneumatic.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    Yahoo Advertising conversion tracking (Yahoo! Inc.)

    Yahoo Advertising conversion tracking is an analytics service provided by Yahoo! Inc. that connects data from the Yahoo advertising network with actions performed on Pneumatic.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy.

    Yandex Metrica (YANDEX, LLC)

    Yandex Metrica is an analytics and heat mapping service provided by YANDEX, LLC. Yandex Metrica can be used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: Russian Federation – Privacy Policy.

  • Content performance and features testing (A/B testing)

    The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of Pneumatic.

    Google Optimize (Google LLC)

    Google Optimize is an A/B testing service provided by Google LLC ("Google").

    Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

  • Heat mapping and session recording

    Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
    Some of these services may record sessions and make them available for later visual playback.

    Crazy Egg (Crazyegg)

    Crazy Egg is a heat mapping service provided by Crazy Egg, Inc.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy.

Targeting & Advertising

Pneumatic uses Cookies or other Identifiers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.

  • Managing contacts and sending messages

    This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

    Sendgrid (Sendgrid)

    Sendgrid is an email address management and message sending service provided by Sendgrid Inc.

    Personal Data processed: address, company name, Cookies, country, date of birth, email address, first name, gender, last name, phone number, Usage Data and username.

    Place of processing: United States – Privacy Policy.

    Mailchimp (The Rocket Science Group LLC)

    Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC.

    Personal Data processed: address, company name, Cookies, country, date of birth, email address, first name, gender, last name and phone number.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    Customer.io (Peaberry Software Inc.)

    Customer.io is an email address management and message sending service provided by Peaberry Software Inc.

    Personal Data processed: Cookies, email address and Usage Data.

    Place of processing: United States – Privacy Policy.

  • Remarketing and behavioral targeting

    This type of service allows Pneumatic and its partners to inform, optimize and serve advertising based on past use of Pneumatic by the User.
    This activity is facilitated by tracking Usage Data and by using Cookies and other Identifiers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
    Some services offer a remarketing option based on email address lists.
    In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    AdRoll (AdRoll, Inc.)

    AdRoll is an advertising service provided by AdRoll, Inc.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out.

    Facebook Custom Audience (Facebook, Inc.)

    Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Pneumatic with the Facebook advertising network.

    Users can opt out of Facebook's use of cookies for ads personalization by visiting this opt-out page.

    Personal Data processed: Cookies and email address.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    Facebook Remarketing (Facebook, Inc.)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Pneumatic with the Facebook advertising network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    Google Ad Manager Audience Extension (Google LLC)

    Google Ad Manager Audience Extension is a remarketing and behavioral targeting service provided by Google LLC that tracks the visitors of Pneumatic and allows selected advertising partners to display targeted ads across the web to them.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    Google Ads Remarketing (Google LLC)

    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of Pneumatic with the Google Ads advertising network and the DoubleClick Cookie.

    Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    Google Signals (Google LLC)

    Pneumatic uses Google Signals, a feature of Google Analytics, which will associate the visitation information that it collects from Pneumatic with Google information from accounts of signed-in Google-account users who have consented to this association for the purpose of ads personalization. This Google information may include User location, search history, YouTube history and Data from sites that partner with Google – and is used to provide aggregated and anonymized insights into Users' cross device behaviors.

    If a User falls under the described association, they may access and/or delete such Data via My Activity provided by Google.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out.

    LinkedIn Website Retargeting (LinkedIn Corporation)

    LinkedIn Website Retargeting is a remarketing and behavioral targeting service provided by LinkedIn Corporation that connects the activity of Pneumatic with the LinkedIn advertising network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    Quora Website Traffic Audience (Quora, Inc.)

    Quora Website Traffic Audience is a remarketing and behavioral targeting service provided by Quora, Inc. that connects the activity of Pneumatic with the Quora Platform.

    Users can opt out of receiving personalized ads by contacting Quora support via this page. Quora may still show Users contextualized ads relevant to the content they are viewing.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt out.

    Remarketing with Google Analytics (Google LLC)

    Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    Salesforce Audience Studio (Salesforce.com, inc.)

    Salesforce Audience Studio is a remarketing and behavioral targeting service provided by Salesforce.com, inc.
    Salesforce Audience Studio makes use of tracking technologies to monitor User behavior. This Data is then used to personalize the User's experience and to provide targeted advertising. Salesforce Audience Studio may also connect the collected Data with other networks, including advertising networks, and enable these parties to track and target the User. The Owner, unless otherwise specified in this document, has no direct relationship with the third parties that Salesforce Audience Studio may be including.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    Twitter Remarketing (Twitter, Inc.)

    Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of Pneumatic with the Twitter advertising network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    Twitter Tailored Audiences (Twitter, Inc.)

    Twitter Tailored Audiences is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of Pneumatic with the Twitter advertising network.

    Users can opt out from interest-based ads by going to: Personalization and Data.

    Personal Data processed: Cookies and email address.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

How to provide or withdraw consent

Users can provide or withdraw consent to the use of Cookies and other Identifiers by setting their preferences within the cookie notice or by updating such preferences via the relevant consent-preferences widget accordingly, if available.

Additionally, Users can manage preferences regarding Identifiers directly from within their own device settings and prevent – for example – the storing of third-party Identifiers. It is also possible, via relevant browser or device features, to delete previously stored Identifiers, including those used to remember the User’s initial consent. Users can, for example, find information about how to manage Identifiers in the most commonly used browsers at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.

With regard to any Identifiers stored by third parties, Users can manage their preferences and withdraw their consent by clicking the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

Notwithstanding the above, Users are hereby informed that they may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

Owner and Data Controller

Pneumatic Software Inc.
8350 N Central Expy,
Suite 1900 MB 3001
Dallas, Texas 75206
United States of America

Owner contact email: support@pneumatic.app

Since the storing of third-party Cookies and other Identifiers through the services used within Pneumatic cannot be technically controlled by the Owner, any specific references to Identifiers stored by third parties are to be considered indicative. In order to obtain complete information, the User is kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding technologies related to Cookies and other Identifiers, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such Identifiers by Pneumatic.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through Pneumatic (or third-party services employed in Pneumatic), which can include: the IP addresses or domain names of the computers utilized by the Users who use Pneumatic, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using Pneumatic who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Pneumatic. The Data Controller, unless otherwise specified, is the Owner of Pneumatic.

Pneumatic (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by Pneumatic as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Identifiers consisting of small sets of data stored in the User's browser.

Identifier

Any technology - including Cookies - that allows for the storing of information, or the accessing of already-stored information, on the User’s device.


Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to Pneumatic, if not stated otherwise within this document.